Nassau County Executive Edward P. Mangano and State Senator Dean Skelos are urging residents who are still waiting for their bank to endorse insurance settlement checks from Hurricane Sandy to visit one of the locations that has been set up to meet with bank representatives.
The program, announced by five of New York’s largest banks and mortgage servicers, will provide one-on-one help to homeowners seeking the release of Sandy insurance settlement funds. This assistance is designed to help homeowners with completing the process of getting the checks – which are frequently written jointly - from their bank and into their hands.
“It is imperative that insurance checks get to the residents who need them to begin rebuilding their homes and their lives,” said County Executive Mangano. “Having bank representatives on hand to speak directly to the homeowners will be vitally important to untangling issues that have prevented them from receiving their insurance proceeds. I applaud Governor Cuomo and Senator Skelos for this initiative.”
Representatives from JPMorgan Chase, Wells Fargo, Bank of America, CitiMortgage, and Ocwen Loan Servicing will be available at the following locations from 9 a.m. to 6 p.m., Monday through Friday and 9 a.m. to 3 p.m. on Saturday.
In addition, representatives from the banks as well as OneWest Bank (on a limited basis), will be available on the Department’s Mobile Command Center, which will be visiting the following locations:
Customers of banks or mortgage servicers other than those participating in the program, as well as homeowners with general insurance-related questions, are urged to visit the Disaster Assistance Centers to get help in answering their questions. Those unable to visit a Disaster Assistance Center may contact the Department by calling (800) 339-1759. Staff is available to address questions and concerns from 8 a.m. to 8 p.m., Monday through Friday and 10 a.m. to 5 p.m., Saturday and Sunday. Insurance information is available on the Department’s website at: www.dfs.ny.gov.