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December 17, 2004 Jacobs Warns Consumers about hidden fees in holiday gift cards Mineola, NY - 'Tis the season to buy holiday gift cards, but you better watch out - for fees and charges. Although it is a quick and simple gift, Nassau County Presiding Officer Judy Jacobs (D-Woodbury) wants to make sure consumers are aware of the terms and conditions that apply to various types of cards upon purchase. "Despite gift cards' popularity, consumers can often be caught off guard by hidden fees and other charges that erode the value," said Legislator Jacobs. "Whether your giving or receiving make sure to read the fine print," she added. Some gifts cards may not have fees, but others do charge various types and amounts of fees. Some fees may be paid in cash while others may be deducted from the value of the card. Some common charges include:
EXPIRATION DATES Make sure you know whether there is an expiration date for the card. If a gift card expires, you may not be able to use it, and the company that sold it to you may keep the money left on the card. If there is an expiration date, you should also find out whether you may ask for the card to be extended with a new expiration date, and what the fee would be for issuing an extension. One should know their recourse with regard to lost or stolen gift cards, where the card can be used, whether the issuing agent is financially viable, and how problems and complaints should be addressed. Check to see if the gift card, or its packaging, includes full information on all the terms or conditions, or provides a toll-free number or website with information about fees connected with the card. The peace of mind gained by being a discerning consumer goes a long way in enhancing a truly Happy Holiday. |